Parent Communication
Parent Communication covers the recurring day-to-day messaging that keeps families informed, engaged, and connected to your center.
Session Summary SMS
Automated post-session texts built from instructor notes, with multi-guardian sending, opt-out handling, and built-in mastery celebrations.
Mastery Celebrations
Automatic mastery-check celebration lines appended to session summaries so parents hear about milestones the same day.
Inactivity Outreach
Episode-aware re-engagement texts for students who go quiet, with configurable inactivity windows and Daily SMS Report visibility.
Enrollment Messages
Template-driven onboarding sequence triggered by enrollment and first attendance, with self-service editing in the portal.
Hold Lifecycle Messages
Automated SMS touchpoints throughout the student hold period — acknowledgment, mid-hold check-in, ending-soon prompt, and welcome back — to keep families engaged and reduce silent drop-off.
Marketing Notes
Occasional referral, review, promotion, or event messages layered onto eligible session summaries with probability, priority, and personalization controls.
About Parent Communication
These messaging workflows sit inside the Parent Communication bundle for Mathnasium franchisees who want more consistent family follow-up.