Chat Intelligence Report
Weekly AI-generated analysis of your chatbot conversations — what worked, what didn't, and which parents were close to booking
💡Why It Matters
A chatbot you can't see inside is one you can't improve
Every week, parents ask questions your chatbot may not answer well. Without a structured review, those gaps stay invisible and the same families keep hitting dead ends.
High-value leads often show up in chatbot conversations first
When a parent triggers the contact button or asks detailed questions about pricing and scheduling, that's a warm lead. The report surfaces those conversations so nothing slips through.
Answer parent questions fast — even after the fact
When a parent says they never got a useful answer, you can see exactly what was asked, how the chatbot responded, and what the recommended improvement is — without digging through logs.
📋What You Get
Executive Summary
High-priority items that need attention — leads captured via contact button, conversations with negative feedback, sessions that hit response limits.
AI Analysis
- • Knowledge gaps — questions the chatbot couldn't answer well
- • Recommended prompt improvements — specific fixes
- • Satisfaction patterns — helpful vs. not helpful trends
- • Conversation patterns — peak times, common topics
- • Lead capture analysis — who was close to booking
Prioritized Conversation Log
Every conversation from the week, grouped by priority — high-value conversations shown with full transcripts, standard conversations summarized.
🕐Schedule & Delivery
Weekly
Covers all chatbot conversations since the previous report. Each franchisee receives a single report across all their centers.
Format
HTML email with an executive summary, AI analysis section, and prioritized conversation log — high-value conversations expanded with full transcripts.
Recipients
Sent to the report email list configured for your franchisee. Conversations are marked as reported after delivery so you never see the same ones twice.
About this report
Included with the Website Chatbot service for Capital Region Mathnasium franchisees.