👋 Enrollment Messages

Automated onboarding messages that welcome new families, guide the first 30 days, and add consistent follow-up after the first session.

ActiveParent-FacingTemplate-DrivenPortal UI

💡Why It Matters

The first 30 days matter most

Enrollment momentum is fragile. A structured onboarding sequence helps families feel guided and supported before uncertainty sets in.

Personal follow-up scales better with templates

Families still get warm, personalized messaging, but directors do not need to remember every touchpoint manually.

Attendance should change the message

The pipeline reacts to first attendance, so communication stays relevant instead of feeling like a rigid drip campaign.

📋What You Get

  • Enrollment-triggered and first-attendance-triggered message stages
  • Typical sequence coverage across day 0, day 1, day 7, day 28, and day 30 touchpoints
  • Editable templates with variables like guardian name, center name, and booking URL
  • Sender selection between center and franchisee contexts
  • State-machine tracking to prevent duplicate sends and catch missing first attendance

🕐Triggers & Delivery

Enrollment Trigger

A welcome message can queue immediately when the student account is created in Radius.

First Attendance Trigger

Additional messages queue after the first attended session, letting the sequence adapt to the actual student journey.

Portal Management

Templates are editable in the portal so franchisees can control copy, timing offsets, and sender behavior without SQL.

Get enrollment onboarding messages

A strong fit for franchisees who want a more consistent first-family onboarding experience.

Get Started →