📝 Session Summary SMS
Automated post-session SMS updates that tell guardians what happened, reinforce progress, and keep communication consistent without extra staff work.
💡Why It Matters
Parents hear about progress the same day
The highest-engagement communication is the one that arrives while the session is still fresh. Session summaries keep families informed before they need to ask.
Consistency beats good intentions
When communication depends on someone remembering to send it, it gets missed. Automation makes every finalized session eligible for the same parent experience.
Milestones feel more real when they are shared
Mastery celebrations layered into the message help parents connect session work to visible progress, which reinforces value and retention.
📋What You Get
- • Automated SMS after finalized sessions, using instructor notes already written in DWP
- • Sending to all eligible guardians associated with the student
- • Built-in do-not-text handling, emoji stripping for older phones, and empty-summary safeguards
- • Mastery celebration lines when students complete PKs
- • Queue logging and delivery tracking visibility through the Daily SMS Report
🕐How It Works
Trigger
The service looks for finalized unsent sessions, typically within the past four days, and sends once the session is ready.
Delivery Rules
Messages go to guardians with valid mobile numbers on file. Do-not-text preferences are respected automatically, and skipped cases are tracked.
Built-In Quality Controls
Missing guardians, missing centers, empty summaries, and missing PK completion sentences are surfaced instead of silently failing.
Get session summary messaging
Available to franchisees who want automated post-session parent communication without extra staff work.