💬 SMS Report
Daily center-level audit of automated messaging activity and delivery health
💡Why It Matters
Automation only works if it stays visible
Automated SMS is powerful, but silent failures and skipped sends are easy to miss. This report confirms what actually went out each day and flags anything that needs follow-up.
One report covers the full SMS stack
Session summaries are only part of the picture. Appointment reminders, onboarding sequences, inactivity outreach, and other automated texts all affect the parent experience, so they belong in the same audit trail.
Answer parent questions fast
When a parent says "I never got a message," you can see what was sent, which service sent it, and whether it delivered, failed, or was skipped — without digging through logs manually.
📋What You Get
Session Summary SMS
- • Which students received a session summary text today
- • Delivery status for each message (delivered, failed, skipped)
- • Students whose sessions were skipped and why (opted out, test account, no phone)
Inactivity Outreach SMS
- • Students who triggered an inactivity outreach message today
- • Message content sent and delivery status
Other Automated SMS Activity
- • Appointment reminder messages from Apptoto
- • Enrollment journey and onboarding messages
- • Other SMS activity plus delivery failures that need attention
🕐Schedule & Delivery
Daily
Runs after the day's SMS activity has been processed. Each center receives its own report.
Format
HTML email with separate sections for session summaries, inactivity outreach, appointment reminders, enrollment journey messaging, other SMS activity, and delivery failures.
Recipients
Per-center reports sent to the email lists configured for each center in Report Management.
Get the SMS Report
Available to Capital Region Math franchisees. Contact us to learn more.